About the company
Our client is a cloud-based talent management software solution that helps businesses automate and streamline their hiring processes. The software provides users with tools to post job openings, track and manage applicants and create custom reports and analytics. The client also offers a mobile app for iOS and Android devices.
The client is looking to add a conversational AI assistant to its portal which can significantly reduce the time spent by recruiters, and is being demanded by several customers thereby filling up a gap viz. what their competition is offering.
Ways KNO can help
The widget offers the following functionalities:
- Assistant for job search and application.
- Answers for questions about the company, culture, interviews and other FAQs.
- Setting up a meeting with the recruitment specialist.
- Updates on job applications.
In certain cases, the job-bot can answer questions based on content vetted by the HR team. It can also tie into existing calendaring systems to schedule a meeting with a recruitment specialist.
What we are doing next
We have ironed out few details on the feature set, data collection and accessibility and are working towards a next quarter launch of a seamlessly integrated widget on their SaaS dashboard.